The mind is a terrible thing to loose............

a few things happened to me one day that make me wonder if I have Alzheimer's or just CRS (can't remember shit). I got up in the morning and put 2 packs of sweet and low in my empty coffee cup....turned around and fixed some toast..and then decided I would drink milk instead of coffee...poured the milk in the coffee cup and thought Jesus this is some sweetass tasting milk........drank the whole cup before it dawned on me why. next I went to the closet to get my shoes....got them and began looking around for my socks that I knew I had brought down stairs....walked around a while and couldn't find them..until I looked down at my feet....the final straw was later I opened the dishwasher..left the door down....apparently thinking this would be a hint for plou to empty the dishwasher....turned around a few mins later and kicked my shin on the dishwasher door hard enough to draw blood and make me shout a couple of obscenities. This getting old is getting old.

And the beat goes on..........

Customer (Ribhard) 12/12/2009 05:57 PM
I sent a cool pix camera in for repair on november 29...and never heard a word. is there some way to check on it?

Response (Gina G.) 12/14/2009 03:11 PM
Thank you for your inquiry. May I get the method of shipping that was used and also the tracking#.

Customer (Ribhard) 12/14/2009 06:38 PM
Mona
I sent it first class USPS mail. No tracking number.
Thanks
Ribhard

Response (Gina G.) 12/15/2009 12:12 PM
Which location was it shipped to?

Customer (Ribhard) 12/15/2009 10:30 PM
el segundo, ca....see attached packing sheet

Customer (Ribhard) 12/15/2009 10:31 PM
do you see the attached file?

Response (Gina G.) 12/16/2009 11:53 AM
It has not been logged in service yet. Once it has been received and logged in, you automatically will receive confirmation by email. I would suggest to check with USPS and see if package was delivered.

Customer (Ribhard) 12/16/2009 10:57 PM
5204607 service order number

please send my camera back to me. the estimate of $87 is more than the camera cost new. This is sad news, since the camera never worked correctly since it was purchased. The dealer said to send it to you as they would not fix it. And now Nikon wants an arm and a leg to fix a problem that has always been there.

also there is nowhere on your website to decline servce.

thanks for nothing

Response (Gina G.) 12/17/2009 02:37 PM
Mr Ribhard:

When was the camera purchased? Our records indicate a sales receipt was not included?

Gina
Nikon Customer Relations

Customer (Ribhard) 12/17/2009 06:14 PM
we bought it a little over a year ago. Can't find the receipt.

Response (Gina G.) 12/18/2009 12:13 PM
Can you provide me a ball park time frame, so we can make note in our file.

Customer (Ribhard) 12/18/2009 06:26 PM
about 1-1/2 years

Response (Gina G.) 12/18/2009 06:50 PM
Thank you, for customer goodwill I have waived the charges as a one time courtesy.

You may check status on-line by logging onto https://www.nikonimagesvcapprove.com/status/ The billing name is the first four letters of your last name or the company name.

Customer (Ribhard) 12/18/2009 07:38
Thanks for waiving the charge.

when I check status it just says "estimate" see below. Do you know the status of the repair?


Service Order No.:
8675309
Received:
12/16/2009

Customer (Ribhard) 12/18/2009 07:42 PM
it looks like Nikon has fixed the camera and it is in the process of being shipped back to us now?

Response (Gina G.) 12/19/2009 11:09 AM
Nope, it just updated the information yesterday (12/18/09) to reflect a courtesy repair.

Thank you for your inquiry regarding the status of your Nikon repair. You may check status on-line by logging onto https://www.nikonimagesvcapprove.com/status/ The billing name is the first four letters of your last name or the company name.

Customer (Ribhard) 01/02/2010 07:42 PM

Thanks Gina
We got the camera back yesterday. Works fine. Is Nikon going to cover this for another year under warranty? I'm just wondering. Thanks for all your help.
Ribhard

Ok so its only $0.14..but never let them get you.

Dear Ribhard,

Case ID: 8675309
Pay To: City of Gulfport
Scheduled Payment Date: November 17, 2009
Amount: $9.24

Thank you for your recent inquiry regarding a fee charged to your City of Gulfport account due to this Online Banking Bill Pay item posting late. We appreciate the opportunity to service your banking needs.

We appreciate your patience and apologize for any inconvenience this may cause.

On December 7, 2009, we verified that this payment was scheduled with all correct payment information.

We also confirmed that your account was charged a late fee of $0.14. City of Gulfport would not grant our request to waive this fee. We have taken care of this by crediting $0.14 into your bank account from which payment was made. Be advised that you will still need to submit this fee to City of Gulfport. Please allow 1-2 business days for these funds to reflect in your account.

Once again, We appreciate your patience and apologize for any inconvenience this may cause.

Sincerely,
Ms. Joann Appletree

You are entitled to receive a copy of any document that we relied upon during our investigation and/or processing of your request. To request documents, you can e-mail us anytime and we will send the appropriate documents by U.S. mail.

Thank you for choosing Bank of America. For further assistance, please contact us by e-mail or phone, 800.867.5309, Online Banking Bill Pay.